This privacy statement was last updated on December 6, 2023, and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.kglsamling.dk. We recommend that you read this statement carefully. In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

• We clearly state the purposes for which we process personal data. We do this using this privacy statement;
• We aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• We first request your explicit consent to process your personal data in cases that require your consent;
• We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• We respect your right to access your personal data or have it corrected or deleted at your request.

If you have any questions or want to know exactly what data we hold about you, please contact us.

1. Purpose, data, and retention period

We may collect or receive personal information for a number of purposes related to our business activities, which may include the following: (click to expand)

1.1 Contact – Via phone, letter, email, and/or web forms

For this purpose, we use the following data:

• A first and last name
• An address that includes street name, postal code, and city
• An email address
• A phone number
• IP address
• Internet activity information, including but not limited to browser history, search history, and information about the consumer's interaction with an internet website, application, or advertisement
• Geolocation data

The basis on which we can process these data is:

After consent has been given.

Retention period

We retain these data until the service is terminated.

1.2 Payments

For this purpose, we use the following data:

• A first and last name
• An address that includes street name, postal code, and city
• An email address
• A phone number
• IP address
• Internet activity information, including but not limited to browser history, search history, and information about the consumer's interaction with an internet website, application, or advertisement

The basis on which we can process these data is:

After consent has been given.

Retention period

We retain these data until the service is terminated.

1.3 Newsletters

For this purpose, we use the following data:

• A first and last name
• An email address

The basis on which we can process these data is:

After consent has been given.

Retention period

We retain these data until the service is terminated.

1.4 To support services or products that a customer wishes to purchase or has purchased

For this purpose, we use the following data:

• A first and last name
• An address that includes street name, postal code, and city
• An email address
• A phone number
• IP address
• Internet activity information, including but not limited to browser history, search history, and information about the consumer's interaction with an internet website, application, or advertisement
• Geolocation data

The basis on which we can process these data is:

After consent has been given.

Retention period

We retain these data until the service is terminated.

1.5 To be able to comply with legal obligations

For this purpose, we use the following data:

• A first and last name
• An address that includes street name, postal code, and city

The basis on which we can process these data is:

To fulfill a legal or regulatory obligation.

Retention period

We retain these data until the service is terminated.

1.6 Preparation and analysis of statistics to improve websites

For this purpose, we use the following data:

• Account name or alias
• Internet activity information, including but not limited to browser history, search history, and information about the consumer's interaction with an internet website, application, or advertisement
• Geolocation data

The basis on which we can process these data is:

After consent has been given.

Retention period

We retain these data until the service is terminated.

1.7 To be able to offer personalized products and services

For this purpose, we use the following data:

• Account name or alias
• Internet activity information, including but not limited to browser history, search history, and information about the consumer's interaction with an internet website, application, or advertisement
• Geolocation data

The basis on which we can process these data is:

After consent has been given.

Retention period

We retain these data until the service is terminated.

2. Sharing with other parties

We only share or disclose these data to Data Processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have entered into a data processing agreement with Google.

Google may not use the data for other Google services.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected via links on our website. We cannot guarantee that these third parties handle your personal information in a reliable or secure manner. We recommend that you read these websites' privacy statements before using these websites.

7. Additions to this privacy policy

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement to be aware of any changes. Additionally, we will actively inform you where possible.

8. Access to and modification of your data

If you have any questions or want to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to them, and how long they will be retained.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: You have the right to supplement, correct, delete, or block your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
• Right to transfer your data: You have the right to request all your personal data from the Controller and transfer them in their entirety to another Controller.
• Right to object: You may object to the processing of your data. We comply with this unless there are justified grounds for processing.

Always make sure to indicate who you are so we can ensure that we do not modify or delete data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Den Kongelige Samling 
Øster Voldgade 4A 1350 København K Denmark
Website: https://www.kglsamling.dk
Email: kosa@kosa.dk
Phone number: 3315 3286